Services
Digitize and automate business processes
A process that lives in emails and spreadsheets depends on the people who remember it. A process model does not.
- 9
- BPMN processes in production on gematik's platform
Nine procedures, from partner registration to accreditation, now run as digital, traceable processes on one platform.
Where the time goes
Registrations, approvals, onboarding: in many organizations these run through emails, spreadsheets and the knowledge of a few people. Every handover costs time, and nobody can say exactly where a case stands or why it is waiting. Process automation with BPMN makes every step modelled, executed and traceable. Process automation with BPMN makes every step modelled, executed and traceable. Process automation with BPMN makes every step modelled, executed and traceable. Process automation with BPMN makes every step modelled, executed and traceable.
What we build
- Process models that execute: BPMN models on a process engine. The diagram is the process.
- Work lists for the people involved: one place for every open task, by role.
- Integration with existing systems: CRM, Microsoft Entra ID, Jira, document storage and email.
- Automated process tests: every path through the model is tested before a change goes live.
The numbers
At gematik, nine business processes run on one platform, from partner registration to accreditation in more than 20 product categories. Onboarding a person used to take up to two weeks. It now takes five minutes.
At Gesundheit in Bewegung, the journey from customer enquiry through planning and booking to delivery runs as one digital process.
Processes change, cases keep running
A process is never finished. New rules arrive, systems are replaced, steps are added. Versioned models let running cases complete as they started while new cases follow the new rules, so a change to the process never strands work that is already under way.
OUR APPROACH
Our engineering approach
Understand
Clarify requirements and context.
Engineer
Design a solution that fits the problem.
Verify
Consider integration, operations and quality.
Gesundheit in Bewegung · Platform for health events
One process from enquiry to delivery.
Since 2019, TQG has developed and modernized the platform Gesundheit in Bewegung uses to plan, book and deliver health events. The journey from customer enquiry through planning and booking to delivery runs as one digital process, with over 4,000 production deployments and not a single rollback.
Read the reference →Common questions
- What is BPMN, and why use it?
- BPMN is the standard notation for business processes. With a process engine, the model is the running software, so the diagram the business agrees on is the one that executes, and documentation cannot drift away from behaviour.
- Which process engine do you use?
- Mainly CIB seven, the open-source continuation of Camunda 7. Both of the long-running platforms we work on use it in production.
- Can a process change while cases are still running?
- Yes. Running cases finish on the version they started with, new cases start on the new model, and automated process tests check every path before the change goes live.
Processes still running on email and spreadsheets?
30 minutes with Benjamin Huskić, founder and engineer. Tell us about the problems, pressures, or risks that matter most right now. We'll provide an initial assessment, share relevant insights from how we've addressed similar challenges, and explore how our experience could help you move forward.